Per-user, no contracts, no surprises.
Pick a plan, port your numbers, ship handsets. Cancel any time with 30 days’ notice.
Lite
Solo operators and tiny teams
- No call minutes included — every call metered
- Softphone app (mobile + desktop)
- Voicemail-to-email
- Free number porting
- 24/7 Australian support
Business
Teams that live on the phone
- Everything in Lite
- Call queues, IVR, auto-attendant
- Call recording (90 days)
- Live wallboard + analytics
- Hunt groups + simultaneous ring
- All national + mobile calls included (inbound + outbound)
Teams Calling
BYO Microsoft Teams
- Everything in Business
- Microsoft Teams Direct Routing
- Native dial pad inside Teams
- Survives Teams outages via softphone fallback
- Tenant peering setup included
- International calls not included — cheap packs from $9/mo
- No licence fees from us — purely monthly
Feature-by-feature breakdown.
| Feature | Lite $19 | Business $29 | Teams Calling $39 |
|---|---|---|---|
| Business number (DID) | From $9/month | From $9/month | From $9/month |
| Mobile + desktop softphone | ✓ | ✓ | ✓ |
| Voicemail-to-email + AI transcription | ✓ | ✓ | ✓ |
| Number porting included | ✓ | ✓ | ✓ |
| 24/7 Australian support | ✓ | ✓ | ✓ |
| All national calls (in + out) | Not included — metered | Included | Included |
| All Australian mobile calls | Not included — metered | Included | Included |
| International calls | Not included — metered | Not included (packs from $9/mo) | Not included (packs from $9/mo) |
| Call queues + IVR + auto-attendant | — | ✓ | ✓ |
| Call recording (90 days) | — | ✓ | ✓ (180 days) |
| Hunt groups + simultaneous ring | — | ✓ | ✓ |
| Live wallboard + analytics | — | ✓ | ✓ |
| Microsoft Teams Direct Routing | — | — | ✓ |
| Native dial pad inside Teams | — | — | ✓ |
| Tenant peering setup | — | — | Included |
| Softphone fallback during Teams outage | — | — | ✓ |
| Custom IVR scripting | — | Self-serve | Self-serve + we help |
| Number formats supported | Local + 13/1300/1800 | Local + 13/1300/1800 | Local + 13/1300/1800 |
| Setup fee | Nil | Nil | Nil |
| Licence / annual fees | None — purely monthly | None — purely monthly | None — purely monthly |
| Contract term | Month-to-month | Month-to-month | Month-to-month |
Not a fit? Build your own.
Phone System Builder
Drag to add users — unlock pack discounts at 5, 10, 20 users. Prices drop from $29 to $15 per user.
Build phonesInternet Speed Picker
Drag across 4 NBN tiers — 250/100 to 2000/500. Static IP and 4G failover on every tier.
Pick speedCombined Bundles
Put phone + internet together. Save $20/month automatically when you bundle both services.
Build bundleBolt-ons you can pick up as you grow.
Extra DID
Additional published numbers — main, fax-in, dept lines.
Local (07) $9/number/month · 13xx/1300 $19/number/month
Wallboard TV kit
Plug-and-play Raspberry Pi wallboard preconfigured for your queues.
$249 one-off
Recording vault
Long-term call recording archive with search + export. Legal & healthcare friendly.
$15/month per 50 users
AI receptionist (beta)
Natural-voice agent that answers, qualifies, books and transcribes.
From $49/month
Intl call bundle
Discount minute packs for NZ, US, UK, ASEAN.
From $9/month
White-glove onboarding
We come on-site to install + train. Brisbane/Ipswich/Gold Coast.
$450 one-off
Not sure where you fit?
Three plans, no wrong answer — and you can mix them across your team. Here’s the quick steer.
Sole trader & home office
Go Lite ($19). One business number, the softphone app, voicemail-to-text — no call minutes included, every call metered, so light users only pay for what they use. Build it →
Growing team & busy office
Go Business ($29) — every call included (in + out) plus IVR, call queues, hunt groups, recording and the live wallboard. The one most Ipswich offices pick. Add internet too →
Microsoft 365 shop
Go Teams Calling ($39). A native dial pad inside Teams on your real number, Direct Routing set up for you, with softphone fallback. How Teams calling works →
The fine print is actually fine.
No joining fees, no exit fees, no per-feature tax, no licence fees, no annual fees — purely monthly costs, no lock-in of any kind. The price on the card is the price you pay.
$0 setup
Onboarding, number porting and configuration are included. There’s never a joining fee.
No lock-in
No locks at all — purely monthly costs, month-to-month with 30 days notice. Leave whenever you like: there’s no exit penalty, no annual fee, no licence fee.
GST-inclusive
The number on the plan card already includes GST, so there are no maths surprises at invoice time.
30-day free trial
Run the full service before you commit a cent. No card games, no auto-bill traps.
Porting included
We move your existing numbers across for free — no per-number porting charge.
No hardware leases
Buy handsets outright or bring your own. We never sign you to third-party finance.
Pricing questions.
What’s the difference between the plans?
Can I mix plans across my team?
Are there licence fees or annual costs?
What calls are included?
Is GST included?
Can I switch plans later?
Do you offer a free trial?
Need a custom quote?
20+ users, multiple sites, or migrating from a legacy PBX? We’ll cost it line-by-line and beat your current bill.