🤖 AI receptionist · beta

Answers, qualifies, books — at 3am if it has to.

A natural-voice AI receptionist that picks up after hours (or instead of an IVR), understands what the caller wants, qualifies the enquiry, and either books an appointment or escalates to a human.

Join the beta
How it works

Trained on your business, not the open internet.

You give it your script

Hours, services, prices, what to ask, what to book. We turn it into a prompt.

Caller speaks naturally

No "press 1". They just say what they want — quote, booking, complaint, account.

AI qualifies + acts

Books an appointment via calendar API, sends a confirmation SMS, or warm-transfers.

You get the transcript

Full conversation transcript + structured summary in your inbox after every call.

What it’s good for

Use cases where it shines today.

🌙

After-hours triage

Real emergency? Bridge to on-call. Booking enquiry? Calendar invite. Sales? Lead form.

📅

Appointment booking

For clinics, salons, mobile services — reads your calendar, books the slot, confirms by SMS.

💰

Price & FAQ deflection

Answers "what do you charge for X" without tying up a human.

Beta pricing from $49/month + per-minute usage. Limited to ~20 customers initially.

Apply for the beta
Why ours

Not a generic bot — yours.

Built on your script and your calendar, hosted on-shore, and always ready to hand a real caller to a real human.

🧠

Trained on your business

Your hours, services, prices and rules — not the open internet. It answers like someone who works there.

🇦🇺

Australian-hosted

Call data stays in Equinix Sydney and Melbourne — SOC 2 and ISO 27001 certified. Transcripts are yours.

🤝

Always an off-ramp

Anything it can’t handle warm-transfers to a human or takes a message. Callers never hit a dead end.

📝

Transcript every time

Whisper transcribes the whole conversation and emails you a structured summary after each call.

📅

Books into your calendar

Reads availability and writes the appointment via calendar API, then confirms by SMS.

🫡

Honest about beta

It’s early. We’re taking ~20 customers, and we’ll tell you what it does well and what it doesn’t.

FAQ

AI receptionist questions.

Is the AI receptionist replacing my staff?
No — it handles overflow, after-hours and repetitive enquiries so your team isn’t buried. Anything it can’t handle warm-transfers to a human or takes a message.
Will callers know they’re talking to AI?
It uses a natural voice, and we recommend a short upfront disclosure. You control the script and the greeting end to end.
What can it actually do on a call?
Answer questions from your script, qualify the enquiry, book an appointment via your calendar, send a confirmation SMS, take a message, or warm-transfer to a person.
Where is the call data stored?
In Australian data centres — Equinix Sydney and Melbourne, SOC 2 and ISO 27001 certified. Transcripts are yours to export or delete.
What does the beta cost?
Beta pricing starts at $49/month + per-minute usage, with the beta limited to around 20 customers initially.
What do I need to get started?
An IppyComms number (or a redirect to one), plus your hours, services and a short script of what to ask and book. We turn that into the assistant.