Tradies & field service

One number, the whole crew.

Your customers call one number. It rings the office, the offsider, the mobiles — whoever’s free. Missed it? Voicemail lands as a text. You’re back on the tools without breaking flow.

Sound familiar?

The calls slipping through while you’re on the tools.

📵

Missed calls = missed quotes

Every call you can’t take under a house is a quote your competitor wins by lunchtime.

📱

Your mobile IS the business

Hand out your personal number and you never switch off — and it looks like a side hustle, not a trade.

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Voicemail you forget to check

The old mailbox fills with messages you find on Thursday — three days too late to win the job.

Built for tradies

Built for blokes (and women) under houses, in roof spaces, on jobs.

You can’t answer the phone while you’re fishing wire through a wall. We can.

📱

Mobile twinning

One number rings your office line, your mobile and your offsider’s mobile simultaneously.

📝

Voicemail-to-text

Every missed call lands as a transcribed text. Read it on the run, no listening required.

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After-hours auto-attendant

Friendly voice answers after 5pm, takes a message, books you in via the website.

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Job-tag dispatch

Tag callers by suburb / job-type. ServiceM8 / Tradify integration coming.

👥

Hunt groups

Owner first, then offsider, then office, then voicemail. You set the order.

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Local CLI

Your customers see your real business number, not a hidden mobile.

Real example

DB Plumbing & Gas — 1 truck, no missed quotes.

Dave runs a one-truck plumbing business out of Brassall. Before IppyComms he was missing 4-5 quote calls a week — under houses, on roofs, voicemail going to a mailbox he’d forget to check until Thursday.

We moved his old landline to a virtual IppyComms number (kept the same digits), twinned it to his mobile, and switched on voicemail-to-text. Now every missed call is a text on his phone in 30 seconds with a name, number and the rough job description.

Cost: $19/month. Quotes won: he reckons two extra a week, easy.

Voicemail-to-text alone has paid for the plan ten times over. I never miss a quote even when I'm under a house.
DB
Dave B.
Owner · DB Plumbing & Gas
Recommended stack

Suggested plan & kit.

💰

Lite plan

$19/user/month. Number + mobile app + voicemail-to-text.

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Optional T31G handset

$149 if you want a desk phone in the home office.

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Free porting

We move your existing 07/02/03/08 landline across.

How we switch you over

On the tools Monday, sorted by Friday.

Quick chat

Tell us your number, how many are in the crew, and how you want calls to ring.

We port your number

Keep your existing 07 landline or mobile — usually live in 5–10 business days, no downtime.

We switch on twinning

Mobile twinning, hunt groups and voicemail-to-text, configured around your crew.

Back on the tools

You go live, and a real Ipswich team picks up if you ever need a hand.

Why switch

Why tradies ditch the big telco.

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$19, not $70

One Lite plan, no line rental, no per-feature gouging — the price you see is the price you pay.

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No lock-in

Month-to-month on 30 days notice. Quiet season? Pause or cancel without a payout.

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Local humans

The same Ipswich crew that runs IppyIT picks up — no offshore queue, no ticket number.

FAQ

Questions tradies ask us.

Can the call ring me and my offsider at once?

Yes. Mobile twinning rings your office line, your mobile and your offsider’s mobile at the same time, so whoever’s free grabs it.

What happens if I miss a call under a house?

Every missed call lands as a transcribed text within about 30 seconds — name, number and the rough job — so you never lose a quote.

Does it work with ServiceM8 or Tradify?

Inbound caller ID works today and you can tag callers by suburb or job type. Direct ServiceM8 / Tradify integration is on the way.

Will my customers see my business number?

Yes — your real local business number shows on outbound calls, never a hidden personal mobile.

Can I keep my existing landline number?

Yes. We port your existing 07/02/03/08 landline across for free — usually within 5–10 business days.

Is there a lock-in contract?

No. It’s $19/month, cancel any time, and most one-truck tradies are set up in a single phone call.

Stop missing quote calls.

Two weeks to live, $19/month, cancel anytime. Most one-truck tradies are set up in a single phone call.