The numbers most providers hide.
Compare what you’re really paying — once you add the hardware lease, the support upgrade, the per-feature add-ons, the early exit fee.
| IppyComms | Big-name cloud telco | Traditional PBX reseller | |
|---|---|---|---|
| Per-user monthly cost | From $19 | $45–$70 | Often $50+ |
| Contract length | Month-to-month | 24–36 months | 36–60 months |
| Handset payment | Buy outright (yours) | Bundled lease | Grenke/3rd-party lease |
| Early exit fee | Nil | Full balance | Full balance + lease payout |
| Voicemail transcription | Included | Extra cost | Add-on |
| Microsoft Teams integration | Included on Teams tier | Extra plan | Extra plan |
| Local Australian support | 24/7, real humans | Offshore tier 1 | Business hours |
| Setup fee | Nil | $300–$800 | $500+ |
Compare us with a specific provider.
Weighing up a named telco? We’ve done the honest side-by-side for the big three.
10-seat business over 36 months.
Apples-to-apples: 10 users, 10 mid-range handsets, 36 months. Including handset cost, monthly fees, setup and early-exit risk.
IppyComms
Month-to-month, handsets owned outright
- 10 handsets @ $299 = $2,990 once
- 10 users × $29 × 36 = $10,440
- Setup fee = $0
- Exit penalty = $0
Big-name cloud telco
Typical 36-mo contract w/ bundled handset
- 10 handsets bundled in lease
- 10 users × $55 × 36 = $19,800
- Setup fee = $500
- Exit penalty = full balance
PBX reseller + Grenke lease
PBX + 60-mo handset lease via finance
- Handset lease 60mo @ $95/mo = $5,700 (36 of 60)
- PBX / SIP @ $50/user × 36 = $18,000
- Setup fee = $800
- Exit at 36 = $2,280 lease payout
Indicative pricing based on publicly advertised plans from major AU telcos and a typical regional PBX reseller offering, as of July 2026. Your actual savings depend on usage, location and current contract.
What the move actually looks like.
Discovery call
20 mins. We learn your setup, current bill, current pain. No sales BS.
Written quote
Within 24h. Fixed monthly, fixed setup, fixed handset prices.
Port + provision
5-10 days. We coordinate with your current provider. Zero downtime cutover.
Go live + handover
30-min run-through with your team. We’re on standby for the first week.
The six reasons businesses finally jump.
Nobody changes phone systems for fun. These are the things that push them over the edge.
The hidden handset lease
A 60-month finance contract bundled in by a reseller — often signed without realising it was finance at all.
Offshore support mazes
Tier-1 scripts and long holds when a line goes down and you need a human who can actually fix it.
Per-feature billing
Extra for queues, extra for recording, extra for another number — the bill creeps up every quarter.
Exit fees
Locked into 36 months with the full balance owed the moment you want to leave early.
Price creep
The sharp intro rate that quietly climbs at renewal once you’re settled in.
Ageing on-prem PBX
A box in the comms cupboard that nobody wants to support and parts are getting hard to find.
Switching, answered.
Will switching disrupt my business?
Will I lose my phone numbers?
How long does porting take?
Can I keep my existing handsets?
What about my current contract or exit fees?
Is there really no lock-in?
Stop overpaying. Start owning.
Send us your current bill, we’ll show you the savings line-by-line. No obligation.